東京都

If you feel concerned about COVID-19

Consultation desks for COVID-19

If the following conditions apply to you in the 2 weeks: prior to the development of symptoms

Have been in close contact with a person with COVID-19

Fever

or

Respiratory symptoms

Have traveled to or resided in areas where COVID-19 is prevalent Have been in close contact with such a person

Respiratory symptoms

and

Fever of above 37.5℃ or higher

Go COVID-19 advisory

General population

  • Common cold-like symptoms
  • Fever of above 37.5℃ or higher
  • Extreme fatigue
  • Difficulty breathing

Having these symptoms for 4 days or more

Go COVID-19 advisory
Senior citizens People with underlying health conditions Pregnant women
  • Common cold-like symptoms
  • Fever of above 37.5℃ or higher
  • Extreme fatigue
  • Difficulty breathing

Having these symptoms for about 2 days

Go COVID-19 advisory

If you feel anxious

  • Slight fever
  • Slight cough
  • Fear of infection

Tokyo Novel Coronavirus Call Center (Support in English, Chinese, Korean and Japanese)

9:00 am - 9:00 pm (including weekends and holidays)

0570-550571

If you need expert advice

Novel Coronavirus Hotline (Support in Japanese only) Telephone consultation center for returnees and those in close contact with them

Open all day

  • Weekdays (night) 5:00 pm - 9:00 am
  • Sat., Sun., public holidays (all day)
For support in English, Chinese, Korean, Spanish and Thai, please call the Tokyo Health Care Information Center (Himawari) 03-5285-8181(Hours: 9:00 a.m. to 8:00 p.m. includes weekends and holidays.)
Following consultation through the Novel Coronavirus Hotline

Decision that examination at a COVID-19 outpatient facility is necessary

Diagnosis by a doctor at a COVID-19 outpatient facility

PCR test * Tokyo Metropolitan Institute of Public Health: etc. * Until further notice, due to prevention of hospital infection, examinations covered by insurance is only avairable at medical institutions such as an outpatient for returnees and contactees.

Decision that examination at a COVID-19 outpatient facility is not necessary

Rest at home

Go to a general medical institution

If symptoms do not improve, call the Novel Coronavirus Hotline (Support in Japanese only)

Need to be hospitalized

designated medical institutions for specified infectious diseases and equivalent institutions